Privacy Notice

TBS Inc is committed to protecting your privacy. We promise to keep all the personally identifiable information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience.

Privacy Policy Changes

TBS Inc will occasionally update its privacy statement to reflect company and customer feedback. If TBS Inc makes material changes to these privacy practices which do not affect user information already stored in our database, we will post the word "Updated" next to the Privacy Policy link on our home page. TBS Inc encourages you to periodically review this page to be informed of how we are protecting your information

How We Use the Information

We Gather To serve you, TBS Inc may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. TBS Inc collects that information in order to:

  • Process an order
  • Verify your identity for payment authorization
  • Contact you regarding your order status
  • Ship your order to you
  • Send you news from TBS Inc (if you request)
  • Generate anonymous statistics
  • Provide you with an excellent shopping experience.

Once TBS Inc gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party shipping center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although TBS Inc may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers. We use non-identifying and aggregate information to better design our Web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

TBS Inc Communication

TBS Inc offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to TBS Inc.

Sending this Product to a Friend

When you e-mail a product to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that TBS Inc send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.

Refer a Friend

Using a TBS Inc form; you can also refer a friend to the TBS Inc Web site. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that TBS Inc send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.

Surveys

TBS Inc occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at TBS Inc, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless TBS Inc gives prior notice and choice.

Opt-Out Policy

To opt out of receiving communications from TBS Inc, just select "unsubscribe" on our subscription status page and enter the requested information. Or you can make your request in person by contacting a customer service associate by e-mail at support@tbsinc.us

Updating Personal Information

If the personal information TBS Inc has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to support@tbsinc.us

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Security

TBS Inc is committed to protecting the privacy of your personal information. To protect the information you send from your computer to TBS Inc's e-commerce system, this information including your credit card number, name, and address are encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information. TBS Inc continuously reviews its policies and practices to ensure that all customer information remains secure.

Use of Technology

"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the TBS Inc Web site. With cookies enabled, the TBS Inc Web site will have the capacity to deliver you a more customized and complete shopping experience to track visits from our affiliates and partners and to enable the use of our shopping cart. TBS Inc does not use cookies to store or collect any personal information such as names, addresses, or payment information.

Contacting TBS Inc

To provide the best customer service possible, TBS Inc provides multiple methods for customers to ask questions and provide feedback.

Contact Us

Via the "Contact Us" link, TBS Inc allows customers to e-mail to support@tbsinc.us. This provides direct contact to a TBS Inc customer service associate, who reads each e-mail and tries to promptly answer your questions. TBS Inc may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the TBS Inc Web site or the shopping experience in general, as we always appreciate feedback.

Fraudulent Charge Protection

If a third party obtains your personal information from a purchase made with TBS Inc and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, TBS Inc will cover up to the entire $50.*

Legal Disclaimer

The only time TBS Inc will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

If you have questions about this privacy statement, please contact the TBS Inc customer service department at support@tbsinc.us
 

* TBS Inc will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on TBS Inc's secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures. You must notify TBS Inc within 30 days of the loss to receive the $50 reimbursement.

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